A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Pullman units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in Pullman, WA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Pullman roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Burst Pipe Cleanup in Pullman isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Pullman, WA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Pullman, WA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Pullman who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Pullman call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Pullman jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Pullman line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
From a single soaked bedroom to a commercial building with three flooded floors, our Pullman teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our Pullman units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Pullman homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Pullman properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Pullman crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Pullman drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every Pullman estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Pullman, WA means Pullman response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Pullman job done, and getting there again is on us, not you.
A short call with our Pullman dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Pullman crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Every Pullman job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Pullman paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Local staging inside Pullman, WA typically gets a Pullman technician on-site inside an hour or two, depending on traffic and time of day.
We always quote first. You'll see a written estimate for the Pullman job before any drying equipment starts running.
Our Pullman on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Pullman insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in Pullman using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
We scale crews and equipment for commercial Pullman accounts and assign a dedicated project lead for anything beyond a single unit.
Typical drying time runs 3-5 days for a Pullman home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Pullman service, not an upsell.
We stand behind every Pullman job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Pullman and the surrounding zip codes listed below, plus neighboring communities throughout Pullman, WA.
Pullman is our home base, and our reach extends across Pullman, WA through a network of staged equipment and on-call technicians. If your address falls inside or near Pullman, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Pullman, Pullman, WACall now and speak with a real Pullman dispatcher, not a national call center.
Call +1-844-234-5373